Terms & Conditions
By using the MyCustomBoxFactory website or placing an order, you agree to these terms and conditions. These terms govern your use of our website and services, including the purchase of custom packaging.
Copyright and Intellectual Property
MyCustomBoxFactory owns all intellectual property rights in the website, its content, and the design of the custom boxes. You may not reproduce, modify, distribute, or otherwise use our intellectual property without our written consent.
User Conduct
You agree to use our website and services lawfully and responsibly. You will not:
- Upload or transmit any illegal, harmful, or offensive content.
- Infringe on the intellectual property rights of others.
- Use automated methods to access or use our website.
- Provide false or misleading information.
Order Placement and Payment
- All orders must be placed through our website and paid in full before production begins.
- We reserve the right to cancel any order for any reason.
- You are responsible for ensuring the accuracy of your order information.
Design and Proofs
- You are responsible for providing accurate and high-quality artwork.
- We will provide proofs for your review before production.
- You must approve the proofs before we begin production.
- Changes made after proof approval may incur additional fees.
Production and Delivery
- We will use our best efforts to deliver your order on time.
- However, we are not responsible for delays caused by factors beyond our control.
- Shipping costs are calculated based on your location and the size of your order.
Returns and Refunds
- We will replace or refund defective products within 30 days of delivery.
- You must notify us of any defects within 3 days of receipt.
- Refunds may be subject to restocking fees.
- Custom orders are generally non-refundable.
Liability
- MyCustomBoxFactory is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
- Your total liability to us will not exceed the amount you paid for your order.
Indemnification
You agree to indemnify and hold MyCustomBoxFactory harmless from any claims or damages arising from your use of our website or services.
Governing Law
These terms and conditions are governed by the laws of [Your Jurisdiction].
Changes to Terms
We may update these terms and conditions from time to time. Your continued use of our website or services after any changes are made constitutes your acceptance of those changes.
Contact Information
If you have any questions about these terms and conditions, please contact us at info@mycustomboxfactory.com.